Shipping & Returns

Last updated October 23, 2026

Where we ship

We currently ship within the United States only. If you are outside the US, use the request form on any product page and we will let you know what we can do.

Shipping rates

$5 for 1 to 4 items, $10 for 5 to 20 items, and $20 for 21 to 50 items. Sales tax is calculated at checkout where required. Retailers ordering 25 or more jars should contact us about wholesale.

Processing and delivery

Orders are made and packed in small batches and usually ship within 3 business days. Delivery times depend on the carrier and your location. You will receive a confirmation email after you order.

Returns

If your order arrives damaged or incorrect, contact us within 30 days and we will replace it or refund you. For hygiene reasons we cannot accept returns of opened oral-care or topical products unless they are defective. Unopened items may be returned within 30 days of delivery; the customer pays return shipping.

Contact

Email tobyjakebrown@gmail.com or use the contact form.